I have experience working with the following technologies in a Senior 3rd Line Support capacity:
Servers: Planning (full life cycle) and provisioning and roll-out of bespoke and highly-available Azure cloud solutions, complex clustered server environments (on-prem, cloud, datacentre), client migrations, and senior-level 3rd line support. I have expert knowledge of daily administration, backup (cloud/local), hardware diagnostics/upgrades, update/patch management of Server 2008-2016 and a mix of Red Hat/CentOS and Ubuntu Linux.
Virtualisation: Extensive expertise with Hyper-V on Server 2008-2016, using Windows and Linux guests, including complex clustered cloud/on-premise infrastructure. I also have experience of VMware vCentre, vSphere and ESXI.
Workstations: Microsoft Office 2010-2016, Office 365, Windows 7/8/10 workstations in Workgroup and domain-based environments. Hardware/OS level fault diagnostics, management of update/patch life cycle, drivers and Windows 7 to 10 migrations (in-place and clean).
Infrastructure: System Center 2012-2016, SC VMM, SOFS, SANs, AD, DNS, DHCP and GPO management. Router and switch administration, network printers, VPN, RDS, TCP/IP, WAN, LAN, Wi-Fi implementation, firmware management and fault diagnosis.
Email: Microsoft Exchange 2010-2016, Office 365 and email archiving solutions. Daily administration of users, group permissions, and mailbox settings. Planning, implementation and update management, including DAG, high-availability and clustered environments using virtualised and physical-based servers.
I enjoy working on projects covering the above technologies. If you have a project that would interest me, please get in touch.